Privacy Policy – drimjili Casino

This Privacy Policy ("Policy") describes how drimjili ("drimjili," "we," "us," or "our") collects, uses, discloses, and safeguards the personal information of users ("you," "Player," or "User") who access or use the drimjili online casino and sports betting platform available at drimjili.vip (the "Platform"). This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and applicable PAGCOR regulations.

By registering an account on drimjili or using any part of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

1. Introduction and Scope

1.1 This Policy applies to all personal data collected by drimjili in connection with the operation of the Platform, including data collected during account registration, identity verification, gameplay, financial transactions, customer support interactions, and marketing communications.

1.2 This Policy applies to all users of the drimjili Platform, including registered players, visitors, and any other individuals whose personal data is processed by drimjili in connection with the Platform.

1.3 drimjili acts as the data controller in respect of personal data collected through the Platform. As data controller, drimjili determines the purposes and means of processing your personal data.

2. Personal Data We Collect

2.1 drimjili collects the following categories of personal data:

2.1.1 Identity and Contact Information

• Full legal name;
• Date of birth;
• Nationality and country of residence;
• Residential address;
• Email address;
• Mobile phone number.

2.1.2 Identity Verification Documents

• Government-issued identification (e.g., Philippine National ID, passport, driver's license, SSS/GSIS ID, PhilHealth ID, Voter's ID);
• Proof of address documents (e.g., utility bills, bank statements);
• Selfie or facial image for liveness verification where required.

2.1.3 Financial Information

• GCash account details;
• PayMaya account details;
• Bank account information (BPI, BDO, Metrobank, or other Philippine banks);
• Credit or debit card details (Visa, Mastercard) — stored in tokenized form only;
• Transaction history, deposit records, and withdrawal records.

2.1.4 Gaming and Behavioral Data

• Game history, wager amounts, and outcomes;
• Session duration and frequency of play;
• Bonus usage and promotional activity;
• Responsible gaming tool usage (deposit limits, self-exclusion requests).

2.1.5 Technical and Device Data

• IP address and geolocation data;
• Device type, operating system, and browser information;
• Cookies and session identifiers;
• Log data including access times and pages visited.

2.1.6 Communications Data

• Customer support chat transcripts and email correspondence;
• Survey responses and feedback submissions.

3. How We Collect Your Data

3.1 drimjili collects personal data through the following means:

Collection Method	Examples
Direct submission	Registration form, KYC document upload, deposit/withdrawal requests, customer support contact
Automated collection	Cookies, server logs, device fingerprinting, session tracking during Platform use
Third-party sources	Identity verification providers, payment processors (GCash, PayMaya, banks), fraud prevention services
Publicly available sources	Sanctions lists, politically exposed persons (PEP) databases, regulatory watchlists

4. How We Use Your Personal Data

4.1 drimjili uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your drimjili account;
• Identity verification: To verify your identity and age (21+) in compliance with PAGCOR KYC requirements;
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard;
• Service delivery: To provide access to casino games, sports betting, and other Platform features;
• Fraud prevention and AML: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct;
• Regulatory compliance: To comply with PAGCOR regulations, the Data Privacy Act of 2012, and other applicable Philippine laws;
• Customer support: To respond to your queries, complaints, and support requests;
• Responsible gaming: To monitor gaming behavior and provide responsible gaming tools and interventions where appropriate;
• Marketing communications: To send you promotional offers, bonuses, and updates about drimjili — subject to your communication preferences;
• Platform improvement: To analyze usage patterns and improve the functionality and user experience of the Platform.

5. Legal Basis for Processing

5.1 drimjili processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you (i.e., to operate your account and provide gaming services);
• Legal obligation: Processing required to comply with PAGCOR regulations, AML laws, and other applicable Philippine legal requirements;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring;
• Consent: Processing for marketing communications and non-essential cookies, where your consent has been obtained.

6. Data Sharing and Disclosure

6.1 drimjili does not sell, rent, or trade your personal data to third parties for their own marketing purposes.

6.2 We may share your personal data with the following categories of recipients:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and other payment processors, solely for the purpose of processing your transactions;
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and screen against regulatory watchlists;
• Technology and hosting providers: Cloud infrastructure and software providers who process data on our behalf under strict data processing agreements;
• Regulatory authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government authorities where required by law;
• Law enforcement: Philippine law enforcement agencies where required by a valid legal order or where disclosure is necessary to prevent or investigate criminal activity.

6.3 All third parties with whom drimjili shares personal data are required to handle such data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than that for which it was shared.

7. Cookies and Tracking Technologies

7.1 drimjili uses cookies and similar tracking technologies (including web beacons and pixel tags) to operate and improve the Platform. The following types of cookies are used:

• Essential cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytical cookies: Used to collect anonymized data about how players use the Platform, helping us identify areas for improvement.
• Functional cookies: Used to remember your preferences and settings, such as language and display options.
• Marketing cookies: Used to deliver relevant promotional content based on your activity on the Platform. These are only set with your consent.

7.2 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

8. Data Retention

8.1 drimjili retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations.

8.2 In accordance with PAGCOR regulations and AML requirements, transaction records and identity verification documents are retained for a minimum of five (5) years following the closure of your account or the completion of the relevant transaction.

8.3 Where personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, drimjili will securely delete or anonymize such data.

9. Data Security

9.1 drimjili implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Access controls limiting employee access to personal data on a need-to-know basis;
• Regular security assessments and penetration testing of Platform infrastructure;
• Two-factor authentication options for player accounts.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, drimjili will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.

10. Your Data Privacy Rights

10.1 As a data subject under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by drimjili:

• Right to be informed: The right to be informed of how your personal data is being collected and processed;
• Right of access: The right to request a copy of the personal data drimjili holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

10.2 To exercise any of the above rights, please contact drimjili's Data Protection Officer at: [email protected]. We will respond to your request within fifteen (15) business days in accordance with the Data Privacy Act of 2012.

10.3 Please note that certain rights may be limited where drimjili is required to retain or process your data to comply with legal obligations, including PAGCOR regulatory requirements and AML laws.

11. Children's Privacy and Age Restriction

11.1 The drimjili Platform is strictly intended for persons aged 21 years and above. drimjili does not knowingly collect personal data from individuals under the age of 21.

11.2 If drimjili becomes aware that personal data has been collected from a person under the age of 21, such data will be deleted immediately and the associated account will be suspended. If you believe a minor has registered on the Platform, please contact us immediately at [email protected].

12. Third-Party Links

12.1 The drimjili Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the drimjili Platform. drimjili is not responsible for the privacy practices of any third-party websites and encourages you to review the privacy policies of any external sites you visit.

13. Changes to This Privacy Policy

13.1 drimjili reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

13.2 The date of the most recent revision is indicated at the top of this Policy. Your continued use of the drimjili Platform following any amendment constitutes your acceptance of the revised Privacy Policy.

14. Contact and Data Protection Officer

14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by drimjili, please contact our Data Protection Officer:

Email: [email protected]

14.2 You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. Further information about the NPC is available through official Philippine government channels.